how many jobs are available in consumer services

How Many Jobs Are Available In Consumer Services? Best In 2022

Sukanya Mukherjee
By Sukanya Mukherjee 10 Min Read

Are you wondering how many jobs are available in consumer services? Consumer services employment is an ever-evolving field. 

Over 2.9 million jobs were available in the sector as of 2020, according to the U.S. Bureau of Labor Statistics (BLS). It is anticipated that this number won’t change much in the coming ten years. There should be many chances in the future for those interested in a career in consumer services.

This article will help you choose the best option for your future, whether you are just starting in your profession or looking to move industries!

The Function Of Consumer Services

Before we dive into how many jobs are available in consumer services, we must first understand the consumer services industry. Consumer services are those pursuits and professions that assist individuals in interacting with their environment. This could involve conducting customer service, marketing, or simply working in a grocery store.

how many jobs are available in consumer services

It is a massive, internationally diversified industry vital to the modern world economy. The internet has given consumers an alternate platform on which to provide services. 

For instance, many people choose to bank online instead of spending time and resources going to the banking hall.

We are all surrounded by various consumer services, such as those provided by hotels, personal insurers, public transport, schools, hospitals, recreation centers, caterers, tourism, financial institutions, entertainment venues, and home maintenance companies.

How Many Jobs Are Available In Consumer Services?

Consumer service positions are in high demand all across the world. As a result, the area of consumer services has a relatively large number of openings. So how many jobs are available in consumer services?

1. Call Center Representative

Call center representatives spring to mind when thinking about how many jobs are available in consumer services. 


A call center representative’s duties include responding to customer queries, complaints, and concerns. Additionally, they are in charge of receiving orders, payment processing, resolving technological issues, maintaining customer accounts, and providing information about goods and services.

Call center employees are frequently required to multitask in a busy environment. They must be skilled at effectively resolving conflicts and have excellent communication skills.

2. Bank Teller

There are countless employment opportunities here. Customer greeting, transaction processing, and basic customer service are all duties of bank tellers. These folks are bank employees.

Although some positions may call for post-secondary education or specialized training, most bank tellers have at minimum a high school diploma. Additionally, many Banks demand that Tellers have prior expertise in customer service or handling money.

Tellers need to be proficient in math and have the ability to manage money appropriately. They must also have an eye for detail and the capacity to perform well under pressure. Although they occasionally work on the weekends or after regular business hours, tellers often work during these times.

3. Customer Service Manager

A customer service manager oversees the day-to-day operations of a company’s customer service division. Additionally, they are in charge of managing customer service agents and making sure they deliver superior customer support.


They also establish and implement policies and processes to improve the quality of customer service. Additionally, they look into and handle client complaints.

Although most customer service managers work in offices, some might travel to connect with clients or consumers. Although most of them have full-time jobs, someone might work part-time or have flexible hours.

4. Flight Attendant

How many jobs are available in consumer services? Let’s look at the responsibilities of a flight attendant.

A flight attendant’s duties are to ensure the passengers’ safety and security while ensuring their comfort. The worker working in the field must be very good at customer service.


Because of this, most airlines demand that their flight attendants have a particular level of customer service experience. They always take care of passengers on flights, which is why this is the case. It’s not an easy task.

In addition to having a current passport, you must be capable of passing a background investigation and drug test. Additionally, it would help if you spoke English well. However, it is not necessary to speak any other languages.

5. Host

Although a host or hostess’s obligations and tasks can change based on the employer, some standard ones apply to the position. The most typical responsibility of a host or hostess is to welcome customers and seat them in the restaurant.

Taking bookings, returning phone calls, setting up tables for meals, explaining menu selections, cleaning up after guests have finished eating, and helping with any additional needs guests may have are all other responsibilities.

A key duty of a host or hostess is ensuring every guest has a satisfying eating experience. This entails offering top-notch customer service, being aware of visitors’ requirements and professionally addressing any grievances or issues.

6. Receptionist

Another type of employment that comes to mind when considering how many jobs are available in consumer services is the receptionist. 

In most office situations, there is usually a receptionist present. These individuals could be the company’s representative, face, or interface. They interact and engage with clients, customers, and prospects when necessary. They also connect clients with the appropriate workers to help customers.


When making essential calls on behalf of the business, they make sure to complete the tasks that have been assigned to them.

This position requires excellent administrative, planning, and organizing skills. Multitasking skills and stress management are requirements for receptionists. They must additionally be adept at using computers and typical office programs.

As receptionists frequently serve as the initial point of contact for customers and clients, they must have exceptional written and verbal communication skills.

7. Account Manager

The duties of an account manager include overseeing a portfolio of accounts and cultivating connections with important clients. They collaborate closely with various business units to address customers’ needs.

An account manager can boost revenue and help the company develop by preserving and fostering current customer connections. Depending on the scope and nature of the organization, an Account Manager’s responsibilities change.

You should have prior experience in customer service, sales, or a related industry. Success in this position also requires having excellent interpersonal and communication skills.

8. Technical Support Engineer

Customer service from a technical support engineer often takes place over the phone, email, or chat. In addition to giving training and support on the company’s goods, they are in charge of resolving client complaints.

Strong problem-solving abilities and the capacity to act rapidly on the spot are requirements for technical support engineers. Additionally, they must have good verbal and writing communication skills.

There are numerous positions in the consumer services sector for Technical Support Engineers who are interested in a career. Numerous businesses constantly need intelligent and skilled people to help their clients. You can get an excellent job in this industry provided you have the necessary training and credentials.

9. Hotel Concierge

You will have various services for hotel guests as a hotel concierge. You must communicate with them effectively and efficiently if you’re going to give them the information and help they require. You might have encountered the hotel concierge position when considering how many jobs are available in consumer services.


A hotel concierge’s precise roles and duties range from helping with luggage to addressing requests and complaints from guests to offering information about nearby activities, events, and attractions. They may also make reservations at restaurants and arrange transportation.

You must have outstanding customer service abilities to succeed in this position. Additionally, you should be capable of multitasking and perform well under time constraints.

Wrapping Up: How Many Jobs Are Available In Consumer Services?

We hope this article has helped you understand how many jobs are available in consumer services. 

Research the various possibilities open to you if you want to start a career in the consumer services sector. Look up resources online and in print to learn more about the various jobs and the abilities needed for them.

Solicit advice from those in the industry by starting a network with them. They can aid you in determining which jobs could suit your personality and skill set best.

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