What companies are in the consumer services field

What Companies Are in the Consumer Services Field? 15 Best

Eshita Pathak
By Eshita Pathak 19 Min Read

If you are wondering what companies are in the consumer services field? You’ve come to the right place. Consumer services is a large and diverse industry that provides consumer products and services. Retail stores, restaurants, housekeeping, and hotels are a few companies in this industry. 

Consumer services companies vary in terms of their specific offerings and customer base. These firms have been operating for many years and have built up a vast clientele. They supply a broad range of goods and services that appeal to many people. 

In this article, we list 15 companies and their respective sizes, industries, and histories to help answer the question, “What companies are in the consumer services field?” 

What industries fall under consumer services?

When looking for an answer to what companies are in the consumer services field, you might also want to know what industries fall under consumer services. 

Consumer industries provide products or services to consumers. Examples include retail firms, restaurants, hotels, and hospitality businesses, all of which are consumer service companies. 

Consumer services include financial services, real estate, health care, and education, among other occupations. The Bureau of Labor Statistics classifies these enterprises into goods-producing and service-delivering industries.

Here is a complete list of industries that fall under the Consumer services field:

  • Media and Entertainment
  • Travel and tourism
  • Banking And Finance
  • Consumer goods
  • Lodging and Resorts
  • Cable and Direct
  • Broadcast Satellite (DBS) Providers
  • Leisure and recreation
  • Retail Stores
  • eCommerce Stores
  • Technology Products/Services
  • Personal care
  • Health Care
  • Airlines
  • Restaurant
  • Education and training
  • Hair Salons and Beauty Salons
  • Rental and leasing services

All these industries offer various positions in the consumer services field, which you will later find in this article.

What companies are in the consumer services field?

Finding out what companies are in the consumer services field can help you find a job that matches your interests and needs. Consumer services, also known as customer services, are services that firms sell to consumers. 

Consumer services are offered in various sectors, including hospitality, transportation, technology, entertainment, and banking. Here are the best consumer service companies: 

1. Amazon

Headquarters: Seattle, Washington

Size: 1,608,000 employees

Source

Amazon is a multinational technology corporation diversified into cloud computing, artificial intelligence (AI), entertainment, and e-commerce. Because Amazon’s business model caters to hundreds of millions of consumers worldwide, there are always customer service job openings. 

The Amazon consumer services team provides a wide range of services available on the website that may benefit consumers. For example, there is a 30-day free trial for Prime membership. Members may watch movies and TV shows from the company’s library at no charge. 

In addition, Fresh grocery delivery is provided by the Amazon consumer services team. 

2. Costco Wholesale Corporation

Headquarters: Issaquah, Washington

Size: 288,000 employees

Source

Costco Wholesale Corporation, also referred to as Costco, is a global retail company. Costco offers various services, including prescription drugs, optical services, and photo printing. 

Costco is the biggest retailer in the world, with locations in eight countries outside the United States. The company offers a wide range of goods and services, including pharmacy, optical, and photo printing. 

The company provides low prices, bulk-selling goods, and retail sales. In exchange for a membership fee, Costco offers products at a substantial discount. There are over 800 warehouses in the United States, Canada, Korea, Spain, and other nations. 

Because they provide services to customers worldwide, customer service personnel are always in high demand.

3. Airbnb

Headquarters: San Francisco, California 

Size: 6,132 employees

Source

Businesses like Airbnb are revolutionizing the consumer services sector. This company allows consumers to rent rooms in their homes to tourists, travelers, and individuals seeking a stay. 

Although the company has faced several hurdles, including legal battles with hotel associations, Airbnb has been a successful enterprise. It has become a billion-dollar corporation. Despite these issues, Airbnb continues to flourish and remains a crucial player in the sharing economy. 

Millions of people use Airbnb worldwide. There are numerous positions in customer service, ranging from social media management to host services. You can also start an Airbnb business for side income. 

4. Apple Inc.

Headquarters: Cupertino, California

Size: 154,000 employees

Source

Apple Inc is a consumer service pioneer, providing various products and services. Consumers like Apple’s mobile phones, tablets, personal computers, portable music players, and other entertainment and productivity-related gadgets. In addition to supplying products, Apple offers various services through its subsidiary firms. 

There are numerous advantages and challenges when working in customer service for Apple. Support and service personnel can work from home, depending on their job functions. Because of the supportive work environment and the chance to learn new things, many prefer working for the Apple support and service division. 

5. Talkdesk

Headquarters: San Francisco, California

Size: 5,000 employees

Source

Talkdesk is a cloud contact center that helps businesses enhance how they interact with their customers. In 2011, Talkdesk helped over 1,800 firms boost customer satisfaction ratings and improve productivity by providing excellent call quality and app integration capabilities. 

Talkdesk’s workforce works in a fast-paced, culture-based, and innovative environment. Talkdesk offers a variety of jobs for those in the information technology field in multiple locations around the world.

6. Tangerine Bank

Headquarters: Toronto, Canada

Size: 5,000 employees

Source

Tangerine Bank, formerly ING Direct Canada, was established in 1997. Scotiabank acquired ING Direct Canada in 2012 and rebranded as Tangerine in 2014. 

Tangerine provides Canadians with chequing accounts, savings accounts, mutual funds, and mortgages. The bank’s headquarters are in Toronto, Ontario, but operate exclusively online. As a result, there are no physical branch locations, but it has employees in various fields. 

It employs people in digital innovation, sales, marketing, client support, and data analytics, among other things. 

Employees have the following advantages: Competitive salaries and retirement plans, career development, physical, financial, mental, and social health programs, extended health care, and more.

7. HelloFresh

Headquarters: Berlin, Germany

Size: 5,000 employees

Source

HelloFresh delivers meal kits to consumers in the U.S., Australia, Denmark, Canada, New Zealand, Sweden, and Western Europe. HelloFresh’s mission is to provide its members with fresh ingredients and meal plans to make cooking at home simple and entertaining. 

HelloFresh employees are located worldwide in supply chain management, engineering, communications, and production, among other professions. Working for HelloFresh might be an excellent opportunity for those who love food and cooking.

8. Innovaccer

Headquarters: San Francisco, California

Size: 1,000 employees

Source

Innovaccer is a healthcare technology firm looking to utilize big data analytics to enhance the care patients receive. Using Inovaccer’s data activation platform, health care businesses can better utilize the information they collect to create better products. 

Innovaccer seeks professionals across the United States in engineering, talent acquisition, sales, and product management to enhance patient health care. It was founded in 2014 and is a good option for those looking to improve patient health care. 

9. Pfizer

Headquarters: New York, New York

Size: 10,000 employees

Source

Pfizer, a pharmaceutical and biotechnology business providing consumer services, collaborates with healthcare providers and government agencies to expand healthcare accessibility. Pfizer employs professionals to develop and deliver accessible health care options for consumers. 

Employees at Pfizer across the country, including some remote positions, may be interested in developing and providing accessible health care alternatives. Pfizer was established in 1849 and sought to create cutting-edge medicine that prevents, heals, and cures the disease.

10. Herc Rentals

Headquarters: Bonita Springs, Florida

Size: 5,000 employees

Source

Herc Rentals, a well-established property with over 265 branches in several countries, offers customers safe, efficient, and effective equipment. Customers looking for equipment for the facilities and construction industry can discover it at Herc Rentals. 

Power generators, trucks, trailers, air compressors, and concrete and masonry tools, among other equipment, are available at Herc Rentals. 

There are many job opportunities at Herc Rentals for those seeking jobs in sales, marketing, management, repair services, or information technology.

11. Chegg

Headquarters: Santa Clara, California

Size: 1,000 employees

Source

Chegg connects college and high school students with the resources they need to succeed academically. This company provides textbook rentals, online homework assistance, and organization and scheduling services, among other things. 

Students looking to choose the right colleges and programs may also learn about scholarships from Chegg. Chegg has numerous locations across the U.S. where professionals can assist students. Experts who wish to maximize students’ potential may find employment there.

12. Thumbtack

Headquarters: San Francisco, California

Size: 1,000 employees

Source

Homeowners can find professionals for minor repairs or extensive remodels using Thumbtack. Thumbtack provides resources and instructions for homeowners wishing to maintain and improve their homes. 

Thumbtack was established in 2008 and has since expanded to Utah and California. Account management and engineering jobs are available. Professionals who enjoy home projects may find their next job at Thumbtack.

13. Kasisto

Headquarters: New York, New York

Size: 200 employees

Source

Kasisto is an artificial intelligence company that builds mobile apps, websites, and IoT devices to answer consumers’ questions and offer assistance. 

Kasisto provides omnichannel bots and virtual assistants to allow companies to interact with consumers efficiently and conversationally. 

Those seeking to provide enhanced customer service through cutting-edge technology might consider working at Kasisto as enterprise account executives, solution architects, or sales engineers.

14. Mindbody

Headquarters: San Luis Obispo, California

Size: 5,000 employees

Source

Mindbody is a firm that strives to make health, beauty, and wellness services more accessible. Mindbody, which has 13+ physical locations in the United States, the United Kingdom, India, and Australia, has partnered with over 25,000 businesses to develop an accessible mobile application that allows members to book appointments and online classes. 

Professionals seeking employment in health and wellness might want to look into the job openings at Mindbody, which offers terrific advantages for full-time employees, including 20 vacation days annually and onsite wellness classes.

15. Air Canada

Headquarters: Montreal, Canada

Size: 10,000 employees

Source

Trans-Canada Air Lines was founded as the country’s only cross-country air service in 1937. In 1965, Prime Minister Jean Chretien submitted a bill to change the firm’s moniker from Trans-Canada Air Lines to Air Canada

Air Canada is the most significant airline in Canada in terms of fleet size and passenger numbers. Its headquarters are in Montreal, with hubs in Calgary, Toronto, and Vancouver. 

Air Canada employs many people, including pilots, flight attendants, ramp workers, customer experience specialists, aircraft maintenance technicians, and processing specialists. 

What are the highest paying jobs in consumer services?

Hopefully, you have understood what companies are in the consumer services field. Now we will discuss the best-paying jobs in the consumer service sector. 

There are multiple job opportunities in the consumer services industry. 

Accountants handle the firm’s finances; customer service agents answer customer queries and complaints; human resources workers address personnel issues such as employee data; marketing specialists develop and implement marketing campaigns, and information technology (IT) specialists design and maintain computer programs. 

You must have exceptional customer service abilities in your position in the consumer service sector. A company’s customers are its lifeline, and if they are unhappy, they will not return. 

Working with others is also critical. In most consumer service businesses, employees must work together to accomplish objectives.

Here are some of the best-paying jobs in consumer services:

  • Insurance Agents
  • Chief Financial Officer
  • Hedge Fund Manager
  • Technical Support
  • Customer Support
  • Financial Software Developer
  • Compliance Officer
  • Private Equity Associate
  • Personal Finance Advisor
  • Sales Representative

Big companies such as Apple or Amazon, small firms, or independent contractors employ consumer services workers. These jobs can provide a lot of chances for advancement or for working your way up to a managerial position.

Tips for getting a job in the consumer services field

Are you excited to start working in customer service? Here’s how you can get a rewarding and well-paying job in this field:

#1. Understand the profession

Research the job before pursuing a career in consumer services. Your states and the industries you want to work with will have specific requirements. 

We have already discussed the industries under the consumer service sector while covering your question, “What companies are in the consumer services field?.”  

It is also crucial to consider whether working in consumer services adheres to your long-term goals and lifestyle.

#2. Get Qualified

Consumer services businesses tend to ignore applications from people who do not have the correct qualifications. You may gain qualifications by obtaining a degree from a university, participating in online courses, or registering for sales boot camps.

#3. Get some experience

Consumer services are no exception regarding the value of having some experience. Internships in the consumer service sector are a terrific way to gain experience if you are a recent graduate. 

You may gain experience in the following areas: Listening to customers, collaborating with team members, solving problems in real-life situations, developing soft and hard skills, boosting your organizational abilities, managing pressure, and more.

#4. Get a resume that speaks for you

A resume effectively communicating your value is critical if you wish to be interviewed. If you are not confident about your resume-writing abilities, hire someone to assist you. 

Look online for examples of successful cover letters and resumes to see if you can adapt them to your needs. You should have a well-written resume if you are on a budget.

#5. Nail the interview

Before the interview, research the firm and your job role. Take your time to do so. You can work on your confidence and ability to persuade employers that you are suitable for the job. 

Usually, having the confidence to perform a job and knowing your job’s duties is what gets you the job.

Wrapping Up

There are many outstanding companies to work for in the customer service sector. The consumer goods and services market will undoubtedly flourish if people want to purchase them. The company’s employees can be confident that they will receive a regular wage due to this trend. 

In other words, if you wish to work in this industry, start working on your resume immediately. However, you must have the appropriate qualifications and skills to get the job. Hopefully, this blog answers your question, “What companies are in the consumer services field?.” 

FAQs

What are consumer services?

Services that benefit consumers are known as consumer services. Banking, insurance, and healthcare are just a few of the many kinds of services that fit into this category.

What businesses are considered consumer services?

Still wondering what companies are in the consumer services field? There are numerous examples of consumer services around you. Hotel companies, personal insurance, rail travel, education, health care, recreation, catering, tourism, finance, and entertainment are all examples of consumer services. 

Why do you want to work in the consumer service sector?

Customer service can be gratifying work. You can directly contribute to customers’ success by helping them achieve their goals. Because this field develops professional skills, you may apply them to any career you choose. 

What is the difference between consumer goods and consumer services? 

Consumer goods are the items the average individual buys and consumes. They are also the final products, the outcome of production and manufacture.

When a customer buys a product, the consumer service experience is the direct dialogue between the consumer and a company representative. It is crucial in delivering customer satisfaction and encouraging repeat business.

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